More than 2,700 flights canceled as southwest struggle continues

(The Hill) – Southwest Airlines canceled nearly two-thirds of its flights Wednesday as it continued to grapple with recent winter storms.

Of the 2,749 canceled flights to and from the US on Wednesday, 2,507 were Southwest flights, according to FlightAware.

Southwest Airlines canceled 2,694 flights on Tuesday. The airline has also already canceled 2,348 flights on Thursday in an effort to adjust schedules and redeploy crews and planes.

“To all who are dealing with the problems we face, even if we didn’t get where we needed to be, I would like to thank the heroic employees involved in the massive effort to stabilize the airline. Even if I’m alone, I hope, all I know is that I’m doing everything I can to get back to normal operations. CEO Bob Jordan said in a video apology on Tuesday.

Southwest was Unique effects of winter storms It blamed the Chicago and Denver airports, two of the airline’s biggest hubs.

Southwest Airlines workers have also long complained that the Southwest Airlines failure to modernize its decades-old communications system has increased the likelihood of a meltdown at Southwest Airlines.

“The tools you use to recover from chaos will help you 99% of the time. We need to step up our plans even further,” Jordan said.

mass cancellation got attention Speaking with Jordan on Tuesday, Transportation Secretary Pete Buttigieg said he expects Southwest to deliver on promises, including meal tickets and hotel payments for affected passengers.

Buttigieg said Tuesday night on NBC Nightly News:

“We have passengers who are stranded. We have passengers who are not available for customer service. This is an unacceptable situation,” he said.