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A major outage has hit Amazon Web Services. Many Affected Sites | WGN Radio 720

Amazon’s cloud service network suffered a major outage on Tuesday, blocking access to many popular sites, the company said. This service provides remote computing services to many governments, universities and businesses, including the Associated Press.

Approximately five hours after many companies and other organizations began reporting issues with Amazon Web Services, the company said in a post on its AWS status page that it “mitigated” the underlying issue that caused the outage. .. Shortly thereafter, he reported that “many services have already recovered,” but said that other services are still working towards a full recovery.

He said the issue primarily affected Amazon Web Services in the eastern United States. The problem began in the morning on the east coast of the United States, said Doug Madory, Internet analytics director at network intelligence company Kentic Inc. This includes Amazon’s own e-commerce business.

In a statement, Amazon spokesperson Richard Rocha confirmed that Amazon’s warehousing and shipping operations also had problems as a result of the AWS outage. Rocha added that the company “is working to resolve the issue as quickly as possible.”

A customer attempting to book or change a trip on Delta had a problem connecting to the airline. “Delta is working to quickly restore the functionality of the phone lines that AWS supports,” said spokesman Morgan Durrant. The airline apologized to the customer and advised them to use their website or mobile app instead.

Dallas-based Southwest Airlines said it switched to West Coast servers after some airport-based systems were affected by the outage. Customers have reported outages to DownDetector, a popular clearinghouse for user outage reports, more than three hours after they started. Southwest spokesman Brian Parish said there was no major disruption to the flight.

Toyota spokesman Scott Vazin said the company’s eastern US region for dealer service went down. The company has apps that access items such as inventory data, monthly payment calculators, and breaking news. Over 20 apps have been affected.

Also, according to DownDetector, people trying to use Instacart, Venmo, Kindle, Roku, Disney + reported problems. The McDonald’s app was also down. However, American Airlines, United Airlines, Alaska Airlines and JetBlue Airlines were unaffected. Kentik found that among the major web-based services affected by the outage, traffic to Netflix was reduced by 26%.

Madley said he didn’t think the outage was malicious. He said the recent outage clusters at providers hosting major websites reflect how the networking industry has evolved. “More and more of these outages are the result of automated and centralized management,” he said. “This will lead to outages that are difficult to avoid altogether due to operational complexity, but when they occur, they have a huge impact.”

Carl Malamud, a technician and public data access activist, said the outage was the original design goal of the Internet, to make it free of central points of failure and tolerate large-scale disasters such as nuclear attacks. He said it highlights the fact that it was distorted by. ..

“Collecting everything in one place, whether it’s Amazon’s cloud or Facebook’s monolith, violates that basic principle,” said the United States Security Exchange Commission, which developed the first radio station on the Internet and later became important. Malamud, who brought the database online, said. “When Facebook became the vehicle for a large disinformation campaign, I just saw it today because of Amazon’s failure.”

It was unclear how the outage was affecting or not affecting the federal government. A US cybersecurity and infrastructure security agency is working with Amazon in an email reply to a question “to understand the potential impact of this outage on federal agencies or other partners.” I said there is.

A major outage has hit Amazon Web Services. Many Affected Sites | WGN Radio 720

Source link A major outage has hit Amazon Web Services. Many Affected Sites | WGN Radio 720

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